Mirror the Calm. ~ Tony Baker speaking on Conflict Resolution

How do you calm people down
when they’re emotional?
Yelling at them,”Calm Down”
is counterintuitive.
What can you do?
Mirror the calm.
Act out the desired demeanor.
Show them what you need.
Establish calm by
being calm.
Be nice to bring out nice,
Live as an example
of what you would have
the world become.